VENUS SHINE-TECHNOLOGY HAS ITS SPARK

Doing the right thing today to build a better tomorrow

Venus Shine had been into business from past two years, serving the clients by providing them good services in terms of quality sales and meeting client’s business goals.

Welcome to our website!

Venus Shine had been into business from past two years, serving the clients by providing them good services in terms of quality sales and meeting client’s business goals.

With 50+ employees on its rolls, it is yet expected to double its strength in coming year. These qualified employees combine in a rewarding and supportive work environment to deliver Venus Shine proven array of performance and meeting our targets and goals.

Our specialization

  • At our center we are fully equipped and ready to run any process as per the client requirement as we have inbound & outbound call center technology. We are working 24 x 7 x 365. Contact us today to resolve your phone answering issues!

Technology at Venus Shine

  • Phone answering service
  • Product information request
  • Customer service
  • Technologies – next page

VOIP Services

  • ROUTER: 5300/GATEWAY TOTAL NO – 3
  • 5 E1 EACH = TOTAL 10 E1
  • DIALER – PREDICTIVE
  • DHCP SERVER = IBM(3)
  • DNS SERVER = IBM(3)
  • OS SERVER 2003 ADVANCE
  • OS ON DESKTOP XP NEW

Venus`s belief

Venus Shine is in the hands of people who believes in …

1.Living life by design not by default …

2.Never say die’

3.Innovation

4.Making things possible

5.Quality and then competition

6.Valuing time

OUR FEATURES

Doing the right thing today to build a better tomorrow

CRM Capabilities:

1.Represents a complete turnkey communication solutions for customer contact centers
2.Designed to connect multiple locations facilitating remote administrative network management, supervision and reporting and CTI middleware systems
3.Replaces proprietary communication devices as PBX, ACD,IVR, voice mail systems, fax servers, Web gateways
4.GUI based for easy management
5.Recorder Server for call monitoring and tracking
6.Customizable Client Specific Reporting

Quality Policy:

At ORION we  provide comprehensive and quality oriented services to our clients and will constantly Endeavour to delight our customers. Our people are our strength, and we are committed to create a people-centric organization by developing and nurturing them.  We would achieve this through implementing and continually improving our processes in line with the standard provided by client and our own genuine efforts. With quality as its foremost concern, Venus  brings quality to its services through a variety of tools, namely:

Quality Process:

1.Call monitoring

2.Agent feedback

3.Sales verification

4.Mock call sessions

5.Telemarketing laws & regulation update

6.Documentation

7.Venus draws its strength from its people and processes to deliver the best of services.

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Our Valued Associate

Venus Shine is privileged to be associated with Magic Box Entertainment  providing full production services in the form of TV Serials, Documentaries, Corporate Films, Viral Videos, TV Commercials, Animation Films, Music Videos, Training Films, Walkthroughs and Travel Shows.